FAQs

The majority of our products are manufactured in our own production facility in Kemptthal, Switzerland. You can find more information about this under: Production

You can buy Planted either directly in our online shop , in stores, in restaurants or other shops. You can find all locations under Locations

To ensure that Planted tastes great, the right preparation is essential. You can find lots of tips and tricks and delicious recipes under Recipes

As we know, we humans are creatures of habit. To have an impact on the planet, our eating habits must change. This works best with a meat-like product that can be integrated into your eating habits. This is one of the best ways to promote a plant-based diet that even stubborn meat eaters enjoy. We know that old habits are difficult to change and so we try to do our part.

Planted differs primarily in the following points:
- Own production in Switzerland: We are very proud to be able to produce our meat in our own production facility. This means we have full control over the entire process and can further optimize our products.
- We value a short list of ingredients
- We do not use any additives

If you order our meat via the online shop, the best-before date is between 14 and 20 days, depending on the product, from dispatch in a cooled state. In retail stores, see the best-before date on the packaging.

Due to possible loss of quality, we do not recommend freezing Planted. Products from the online shop are thawed or passively cooled once they are shipped. Packs in retail stores are not frozen.

The manufacturing process is called wet extrusion. Extrusion is a process that is used in the food industry for, among other things, peanut flips, cornflakes, spaghetti and, more recently, planted. It is central to the second generation of plant-based meat substitute products because it allows the extracted plant proteins, which have a spherical shape at the microscopic level, to be transformed into the fibrous and stretched form of animal muscle fiber proteins. By rotating two screws, the ingredients in the extruder are heated and put under pressure. At the same time, shearing forces act like those of a pasta machine. This creates a dough that is pressed through a nozzle and cooled in it. Thus, we can convert plant proteins into the fibrous structure of meat using only heat, pressure and shear. This innovative process mixes the best raw materials and selects the right parameters for our unique setup, without the need for chemical additives.

The local cultivation of our raw materials is very important to us. Most of our raw materials currently come from Western Europe, and we try to source as much as possible from Switzerland. For example, we now source some of our yellow peas, the rapeseed oil and the water used in our meat from Switzerland. We are also a founding member of the Swiss Protein Association in order to proactively advance the topic of “alternative proteins” on the political agenda.

Would you like to change or cancel your order, please contact us at shop@eatplanted.com .

If you have received or purchased a damaged product, please contact us immediately shop@eatplanted.com . Please send us a picture of the damaged product

If you have received an incorrect product or an incomplete order, please contact us immediately at shop@eatplanted.com . So that we can help you as quickly as possible, you should definitely provide your order number.

If you can no longer log into your customer account, try resetting your password. If that doesn't work, please contact shop@eatplanted.com .

Our products are packaged frozen and passively cooled during shipping using insulation materials and cooling pads. The products are delivered at a maximum of 5 degrees Celsius. The outside temperature prevailing at the time of delivery may influence the temperature of the products.

The shipping packaging can be disposed of as follows:

- Insulation packaging and cardboard box can be disposed of in the cardboard collection

- The cool packs can be cut open and the water emptied. The cover can then be disposed of with residual waste.

The shipping materials cannot currently be returned.

Orders are shipped in Germany and Austria with DPD.

Shipping takes place from Monday to Thursday and takes between 1-2 days. We will not ship on Friday as delivery on Saturday is not possible.

Shipping to Germany costs 5 EUR. Shipping to Austria costs 8 EUR. Shipping is free for orders over 18 EUR.

No, we do not offer vouchers.

Planted can be purchased by subscription. Every three weeks you will receive products of your choice delivered to your home free of charge. You also save from 20% discount. To do this, add at least 5 products to your shopping cart and activate your subscription.

The subscription has a minimum term of three deliveries. Unless canceled, the subscription will continue automatically.

You can cancel your subscription at any time in your customer profile. For changes to product selection or delivery dates, contact us at shop@eatplanted.com .

In our online shop you can pay either with credit card (Visa, Mastercard, Amex), PayPal or by invoice.

Once your order is registered with our shipping partner, we can no longer adjust the address. So contact us immediately if you would like to change your address.

As soon as your order has been shipped, you will receive an email with the tracking link for your delivery.

We take innovative approaches and use a perfect process and high-quality ingredients to produce products that taste great - and without any additives. With a minimum of natural ingredients, we are setting a completely new benchmark in the category of plant-based products. We produce plant-based meat that impresses with great taste and an incredibly meaty bite. Thanks to a variety of proteins from peas, sunflowers and oats, our products are healthy for consumers and protect the environment.
All Planted meat products are 100% plant-based and made only from carefully selected natural ingredients:
-Peas, sunflowers, oats
- Rapeseed oil (sunflower oil in the planted.bratwurst)
- Water
- Vitamin B12
+ if necessary marinade natural ingredients such as salt, sugar, spices, herbs, yeast, lemon juice or other oils)
You can find the exact information on the respective ingredients and the nutritional values ​​of the individual varieties under Products

Momentan ist unser Fleisch nicht bio-zertifiziert. Zurzeit ist es leider nicht möglich, biologische Pflanzenprotein-Rohstoffe in der Qualität und Menge zu erhalten, die wir für die Herstellung unseres Fleischs benötigen würden. Wir sind jedoch ständig auf der Suche nach Bio-Rohstoffen und werten diese aus.

Planted products are 100% vegan, made from natural ingredients and are also marked with the V label.

Our breaded products, such as planted.schnitzel, contain wheat flour and planted.pulled products use oats as an ingredient. These products are therefore not gluten-free. If you have avenin intolerance, you should also consider consuming oats.
The remaining products, such as planted.chicken or planted.kebab, do not use any gluten-containing ingredients or gluten as a binding agent during production. However, due to the manufacturing process, it cannot be completely ruled out that wheat comes into contact with the product. That's why these products come with a trace label.

You can find the exact information on the nutritional values ​​of the individual products under Products

Our raw materials are made from non-GMO plants. Our vitamin B12 is obtained through fermentation and contains no GMO.

The vitamin B12 we use is cyanocobalamin. This is produced biotechnologically (fermentation) and is GMO-free, vegan and therefore made without animal products. It is added because it is not found in such high quantities in peas or rapeseed oil. generally found in plants. The supply of vitamin B12 is essential for a functioning metabolism and plays a key role for the blood, the nervous system and the brain.

Das Vitamin B12 wird unserem Fleisch aus rein ernährungsphysiologischen Gründen zugesetzt. Es kommt grundsätzlich in pflanzlichen Rohstoffen (wie bspw. Erbsen und Rapsöl) nicht in derart hohen Mengen vor. Wir möchten ein Produkt herstellen, dass auch bezüglich den Makro- und Mikronährstoffen ein vollwertiges Fleisch darstellt. Ziel ist, dass Menschen, die sich vollständig vegan oder vegetarisch ernähren, keinen Mangel an Vitamin B12 vorweisen.

Yes, we have been officially certified as a B Corporation since September 2023 and we are very proud of that! B Corp certification is a testament to our unwavering commitment to making a positive impact on people and the planet. As a certified B Corp, we are part of a global community of companies that meet high standards of performance, transparency and accountability, balancing profit and purpose. Further information about sustainability at Planted can be found here:
sustainability

The entire life cycle of our products was evaluated for the carbon footprint. To achieve this, we work with the independent institute Eaternity. This looked at our products from cradle to grave. From the cultivation and harvesting of the ingredients to the processing and transport, the energy consumption in our production facility, the storage and transport to the stores and the disposal of the packaging - everything was taken into account. These calculations are particularly important for us because they show us in which areas we can still improve and where we can best start. sustainability Eaternity

The sustainable and local cultivation of our raw materials is very important to us. We use a variety of plant proteins in our products, thereby promoting diversity in the cultivation of plant proteins and enabling a balanced diet. Pea proteins and plant fibers are Planted's most important raw materials and make up the majority of our total purchased ingredients. Other sources of protein include oats and sunflower. We mainly use yellow peas as a source of protein for our products, which are mostly sourced from Western Europe. All purchased raw materials are GMO-free and are not grown in biodiversity-rich rainforest areas.

Yes. Compared to conventional meat production, with Planted we emit up to 85% fewer greenhouse gases and use up to 63% less water. You can find further information about sustainability and the savings per product under Sustainability .

Wherever possible, we procure raw materials using a circular economy approach in order to be able to produce even more resource-efficiently. This allows us to make an even greater contribution to a sustainable world food system with our products. In order to reduce waste and emissions, material and energy cycles are closed whenever possible and by-product streams from other value chains are made usable. For example, the pressed sunflower seeds used to produce planted.pulled are a high-quality by-product stream from sunflower oil production that unfortunately ends up on consumers' plates too rarely. This is where we come in to create an even more sustainable product with the planted.pulled.

We use electricity from 100% Swiss hydropower for our production in Kemptthal (Switzerland). And to ensure that no energy is wasted, we recycle the heat generated during the production process and use it to heat our offices and other parts of the building. In order to reduce water consumption as much as possible, we have taken water saving measures throughout the company. Find out more about sustainability at Planted in our sustainability report

In addition to quality and safety, we attach particular importance to identifying and avoiding social and ecological risks in our supply chain. Our supplier guidelines define criteria for sustainable cooperation based on the ILO labor standards and the UN Guiding Principles on Business and Human Rights and describe the prevention of environmental pollution. This policy is currently being shared with our key suppliers.

Growing yellow peas has some environmental benefits. As legumes, they are able to bind nitrogen from the atmosphere with the help of soil bacteria. This results in improved soil health and quality as the plant naturally returns nitrogen to the soil. Once harvested, the peas are processed into nutrient-dense flour, with an emphasis on an animal meat-like nutritional composition that is high in protein and low in carbohydrates. The pea fibers and proteins mostly come from Western European countries so that we can ensure quality and a short transport route to Switzerland. With our production, in contrast to traditional meat production, we skip the animal in the value chain, meaning the peas that are grown can be used directly for further processing and are not used to feed the farm animals. As a result, our value chain has lower water consumption, less land use and lower greenhouse gas emissions.

We believe that scarce resources must be used sparingly and responsibly. That's why we continually work to optimize our production processes and avoid waste wherever possible. For example, we have introduced a project that allows us to recycle waste from our production. Such scrap occurs when our machines are not yet fully heated up or when parts of the product are damaged, for example. B. do not meet the quality requirements. With the new process we were able to reduce losses by over 90% and thus take action against food waste.

The raw materials are transported in containers and trucks; we do not fly raw materials in.

We source all of our ingredients either from Switzerland or mostly from Western European countries. In-depth information regarding our raw materials and our approach to ensuring that, in addition to the highest quality standards, social and environmental standards are also met by our suppliers can be found in our sustainability report .

In retail, we have switched our packaging in Switzerland to 80% recycled PET (rPET). continue to use FSC-certified cardboard. The rPET material has a lower carbon footprint than its Counterpart made of new plastic and has already been recycled at least once. The FSC certificate ensures that the material used is controlled from managed forests. Our Cardboard packaging can be recycled in the usual way Cardboard collection will be given.

We're really glad! Please contact our food service team at foodservice@eatplanted.com or fill out the corresponding form on the website.

It's clear! Please contact our food service team at foodservice@eatplanted.com or fill out the corresponding form on the website .

We can send you samples (400g) of our entire range.

We would be happy to advise you personally on the phone at +49 173 4184774 or by email at foodservice.de@eatplanted.com and create an individual offer for you.

The minimum order quantity is 16 kg per product.

For orders placed by 12 p.m., the delivery time is usually 2-3 working days.

From 24 kg, the products are shipped frozen. If they weigh less than 24 kg, they will arrive refrigerated.

Not at the moment, we are working on an online ordering platform for our B2B customers. Please send orders in writing to our DE order mailbox foodservice.de@eatplanted.com .

Naturally! We have the first transparent meat production and are happy to open our doors to curious and interested guests. We offer private planted.experiences for groups during the working week and an open day for everyone on our “Open Saturdays”! You can buy tickets for yourself and your work colleagues, friends or family on our website .

Individuals, families or smaller groups can visit us on selected Saturdays and discover our production and enjoy various features and lots of food.

Basically we show you the “who, why and how”. After a presentation about the story of Planted, a few facts and a first insight into our manufacturing process, we then move on to production, where you can see live how peas etc. are turned into plant-based meat. The planted.experience is rounded off with culinary delights at the Hiltl Buffet.

The planted.experience lasts between 1 and 1.5 hours.

During the day we welcome groups of 10 people or more for a planted.experience, and groups of 20 people or more are welcome for an event in the evening. For a standard planted.experience we have space for 50 people. Depending on the occasion and set, even for over 150 people.

If you come to visit us during the day, you can choose between different lunch options before or after the planted.experience and enjoy our extensive vegan Hiltl buffet. This includes many dishes with Planted. The buffet can also be chosen in the evening; for smaller appetites we have a Degu alternative with smaller planted.nacks, also made by Hiltl.

Yes, we are happy to come to your event with the food truck for groups of 50 or more people. If the journey time from Kemptthal to your location is less than 60 minutes, the journey is included; from 61 minutes we charge a flat rate of 50 CHF per hour or part thereof.

On-site access is required for two CH 230 V sockets. The food truck requires an area of ​​length 6.40 mx width 2.70 m (width with the flap open 4.10 m). The area where the truck is to stand should be at ground level and have a solid subfloor. A washing-up facility on site would be an advantage, but is not a must.

You can always find the current food truck route on our website . This is continually updated.

We have a menu selection of six dishes consisting of our kebab, taco shells, schnitzel bread, bagel, pulled burger or chicken salad. If none of the dishes appeal to you, we can look at it individually and adapt it to your wishes, as long as it can be prepared in the truck.